Privacy policy

This website, https://papasconsulting.com, is operated by Papas Consulting, Bangkok, Thailand. Papas Consulting decides how personal data collected through the website is used.

For any question about this policy or about your data, write to [email protected].

The website sets no cookies. It contains no analytics, advertising or social media tracking scripts and loads no fonts, images or scripts from other companies' servers.

We do not sell personal data and we do not use it for advertising.

When you send the contact form we receive what you type into it: your name, your email address, and, if you choose to give them, your business name, the service you are interested in and your message. The form also records which language version of the site you were using.

We use these details only to answer your enquiry and, if you become a client, to work with you. The legal basis is your request to be contacted and our legitimate interest in replying to it.

If you write to us by email instead, we receive your email address and whatever you include in the message.

The message is passed by our web server to Mailgun, an email delivery service, which sends it to our mailbox. Mailgun processes the message on our behalf and may keep delivery records for a limited time under its own retention rules.

The website does not keep a database of enquiries. If delivery fails, the server writes the enquiry to its log file so that it is not lost; such entries are deleted once the enquiry has been handled.

Enquiries in our mailbox are kept for as long as the conversation or a resulting client relationship lasts, and deleted when no longer needed or when you ask us to delete them.

The form uses no third-party captcha. Before a message is accepted, your browser solves a small computing puzzle issued by our own server, and the server checks that the form was open for a few seconds.

To limit the number of messages from one source, the server holds the sender's IP address in memory for up to ten minutes. It is not written to a database and is discarded automatically.

Messages that are recognised as unsolicited sales offers are rejected and not stored.

If you choose a language from the language menu, that choice is saved in your browser's local storage so that it is remembered on your next visit. It never leaves your device.

The site can be installed as an app and works offline. To make that possible your browser stores copies of the site's pages and files on your device. No personal data is involved, and you can remove them at any time by clearing the site data in your browser.

Like every web server, ours records technical details of each request, such as the IP address, the time, the page requested and the browser type. These logs are used to keep the service secure and working, are not combined with other data to identify visitors, and are deleted on a regular schedule.

Hosting: the website runs on a server rented from a hosting provider, which processes the technical data described above on our behalf.

Email delivery: Mailgun, as described above.

Booking a call: the contact page links to a scheduling page operated by Cal.com. If you follow that link and book a call, Cal.com collects the details you enter there under its own privacy policy.

Links to other websites, such as client projects, lead to pages we do not control.

Papas Consulting is based in Thailand, and the services named above may process data in other countries. Where the law that applies to you requires safeguards for such transfers, we rely on the safeguards those providers offer.

Depending on where you live, you may have the right to ask what data we hold about you, to have it corrected or deleted, to object to its use or restrict it, to receive a copy, and to complain to a data protection authority.

To use any of these rights, write to [email protected]. We will answer without undue delay.

The website and our services are intended for businesses and adults. We do not knowingly collect data from children.

If the website starts to work differently, for example if analytics are added, this policy will be updated before the change takes effect and the date at the top will change.